Falkon Tickets

Delete your account

You can delete your Falkon Tickets account and personal data using either method below.

Option 1 — In the app

  1. Open the Falkon Tickets gate app and sign in.
  2. Tap the account icon in the top-right to open Profile.
  3. Tap Delete account and confirm.

Your login is disabled immediately and your personal data is erased.

Option 2 — By email

Email support@falkontickets.com from your account's email address with the subject "Account deletion request". We will complete the deletion within 30 days and confirm by reply.

What is deleted

Your name, username, email address, password and any stored PINs. Your login is disabled.

What is retained

Access-control and audit records (gate scans and access decisions) required for the event organiser's security and legal obligations are retained, but every identifier linking them to you is removed so the records can no longer identify you. See the Privacy Policy for details.